Purchase Orders

Placing A Purchase Order

CareAlarms.co.uk supplies to the NHS, local authorities, PCTs, schools, colleges, universities, care homes and other bodies and organisations. Our aim is to make the ordering process as fast as possible.

CareAlarms.co.uk is a division of Health and Care, which is an ISO 9001 certified business, providing peace of mind that your order is safe in our hands.

Our Quality Policy is available to view upon request.

2 Easy Ways To Order 

Orders can be placed online using a debit or credit card, or you can send an official purchase order to us using one of the following methods:

• Email to orders@carealarms.co.uk
• Post

1. Order By Email

Please send an electronic copy of your purchase order to the email address:

• orders@carealarms.co.uk

This can be sent to us as a jpg, a PDF document, a word document or any other recognised format. If you encounter any difficulties when sending your purchase order email, please call our Helpdesk on 020 7501 1016.

Please ensure that the email includes:

• Your purchase order number (for your records),
• The title of the product(s) that you require,
• The quantity that you require,
• The billing / invoice address
• The delivery address for the item(s).

2. Order By Post

Please ensure that you send your order on an official letterhead, official purchase order, or official document. Please also ensure that you include:

• Your purchase order number (for your records),
• The title of the product(s) that you require,
• The quantity that you require,
• The billing / invoice address
• The delivery address for the item(s).

Please send your order to our Purchase Order Department at:

Care Alarms
Unit 6, Union Court
Union Road
London
SW4 6JP

Payment Terms

As soon as we receive your official purchase order, the Care Alarms Accounts Department will email an invoice to you which will include our payment details. We accept payment by debit or credit card, BACS transfer and by cheque.

The payment terms provided will depend upon the nature of the establishment or entity purchasing the goods, but we normally provide 30 days payment terms / credit to NHS organisations, local authorities and educational bodies. In all other circumstances, a pro-forma invoice will be provided by our accounts department and payment prior to dispatch will be required.

If in doubt as to the payment terms that you will be eligible for, please call our accounts team on 020 7501 1106.

We look forward to receiving your order.